15 April 2024

Introducing… Experiential Loyalty, reigniting the flame for consumer engagement

A stylish woman with blonde hair admires golden hand-shaped sculptures holding glasses in a modern art display. She carries a designer handbag featuring colorful details. Battle Royal Studios

Discover how deeper connections are created within live consumer engagement 💞

by Brendan Shelper
Credits ©
Photography – Marcus Zumbansen

Innovation and real brand experiences are merging, marking a departure from traditional transactions towards a more integrated, consumer-focused journey. It’s about creating a space where loyalty evolves into an organic, shared adventure, empowering consumers to become active participants within the brand’s narrative.

The result? An organic proliferation of user-generated content (UGC) that amplifies the brand’s message across multiple channels, courtesy of the most authentic brand ambassadors; consumers themselves.

“Via experiential, we can earn enduring loyalty.”

In partnership with Loyalty and Reward Co, award-winning loyalty program consultants for global brands, we’re crafting a new frontier in loyalty schemes. This collaboration aims to rejuvenate a leading global brand’s loyalty strategy, infusing it with live activations and tiered rewards that strike a chord with consumers on an individual level.

Our approach intertwines digital tools with the essence of live events, designing the desired consumer journey together with our clients to highlight new products, build a knowledge base, or simply creating joyful engagement via immersive experiences with purpose.

Imagine an event location where every interaction offers a chance for deeper engagement and recognition. Our live activations are the key to unlocking this domain, providing members with opportunities to accumulate points or exchange them for exceptional VIP experiences within the event.

This requires simplifying the mechanics of the program and implementing intuitive new tools, but most importantly, generating a narrative which makes sense for each brand story.

We’d love to connect with you in Berlin

Our key partner Philip Shelper, CEO of Loyalty & Reward Co will be presenting at the upcoming Talon.One conference INCENTIVIZE in Berlin on April 25th. We’ll be there, soaking up the latest in brand loyalty and live consumer engagement. It’s all about discovering new ways to bring brands and their fans closer, and we’re excited to be part of it. Hit us up!

INCENTIVIZE by Talon.One
The Loyalty and Promotions summit
Berlin, 25th of April 2024

“When consumers take ownership of their experience, they become real fans and leave as vocal campaigners.”

Our philosophy extends points accumulation. We’re reimagining the gamification in loyalty program, focusing on premium touchpoints and meaningful rewards that celebrate consumer interaction. It’s about creating an engaging, fun, and value-rich experience that elevates the consumer-brand relationship. In a world where loyalty signifies paramount value, we’re setting benchmarks for others to aspire to.

Get in Touch.