Consumer Experience Athens

Elevating engagement for a global consumer brand and building an international community in the heart of Athens.

A stone’s throw from the Acropolis, we conceived, designed and produced a groundbreaking community event for our client’s loyal consumer base. Far from a traditional product launch or trade fair booth, this unique live experience represented the first global gathering of dedicated consumer groups.
Designed as a ‘customer appreciation’ event, this sensorial experience showed attendees they are part of something far greater than simply the brand or product they love. They are part of a bold, growing community of sophisticated adventurers.

Setting the stage for audience immersion

Reaffirming the brand’s commitment to celebrating the community, the experiential marketing approach began with the attendees themselves, greeted on entry by a team of immersive actors that immediately plunged guests into a spirit of interaction and brand exploration. Attendees were briefed on user-generated content, instantly making them part of the event narrative. While LED wristbands were distributed as a nod to the tech-forward nature of the event, it was this briefing that truly set the tone for the surprising set of activities ahead.

Creating unity through Interactive Marketing

A bespoke platform allowed attendees to upload their engagement experiences, which were then displayed on a massive digital screen in a mosaic pattern on the main stage, enhancing the sense of collective brand experience. UGC images were collected, curated, and edited within a tight 90min period, giving the guests a sense of magic as they viewed their images on the main stage screens later in the evening. BRS developed a bespoke image-upload micro-site and database to capture the live photos the guests were taking.

A sensory marketing journey through live entertainment

Brand entertainment and top music acts formed the backbone of the evening’s live event activities. Notable artists graced various stages, including techno marching band MEUTE, who led attendees to a hidden gem: The main stage. Far from a makeshift setup, this was a full-scale festival stage offering one of electronica’s biggest names in a rare private performance. Think of Coachella on steroids and you get the idea.

The Immersive Experience continues

The emotional brand connection: company and community

While personalized holographic glasses were distributed, their purpose was to enrich the brand atmosphere rather than to overtly brand it. The true highlight of the evening was a grand manifesto ceremony, a tribute not to the products but to the brand loyalists themselves, turning consumers into celebrated community members. A celebratory taste experience was distributed to 3,500 guests, and before commencing the headline act, the community shared a toast, a mouthwatering, popping sensation on the lips which ignited a realm of special effects around the area, taste transformed into an exterior, sonic and visual experience.

A feast for the sensory branding senses

Beyond consumerism, building a brand community.

This was an experiential marketing experience tailor-made to align the needs of the brand’s loyal customer base with its key brand pillars. The Athens activation proves that interactive, immersive experiences go beyond mere consumer entertainment; they can be powerful mediums for building deep brand relationships and fostering long-term customer loyalty.

Credits

Client
International Consumer Brand
Battle Royal Studios in collaboration with our esteemed client and local production support Magna Events Greece.
Event Concept, Design and Production by Battle Royal Studios
And thanks dearly to this remarkable team:

Co-CEO/Managing Director – Judith Hoch
Executive Creative Director & Producer – Brendan Shelper
Event Producer – Moritz Borchardt
Head of Production – Ky Lloyd
Creative Director – Jon Buckels
Architect – Philipp Hohmann

Creative Producers:
Catherine Hayward
Andy Machals
Emily Landers

Project Managers:
Nadine Leder (Crew, Promoters, Logistics)
Thalia Davies (F&B, Artists)

Project Coordinators – Alessia Avallone, Paula Dickmann
Back Office – Susana Beiro Shelper

Technical Director – Adhoc, Malte Joergens
Technical Managers – Marcel Reichelt, Hendrik Fabri, Kalle Reichert
Head Sound Engineer – Ben Kästner
Video Technical Manager – Peter Gombac

Show Caller, Director – Konstanze Agatz
Stage Managers – Florian Bücking, Laura Hähnel, Rebecca Bryant, Rich Herrick

Lead Motion Designer – Duncan McDade
Motion Designer – Achilleas Gatsopoulos
Video Producer – Stefan Spendier
Video Mock Up Artists – Daniele Bonaiuti, Dario Lospino
Audio Producer & Composer – Deimos Virgillito

Costume Design – Isabel Seidler
Tailor & Fittings – Anna Dyka
Hair & Make-up – Elisabeth Petrou

Scenic Consultant – Cordelia Ashwell
Graphic Design – Robert Gross, Sofia Silva
Lighting Designer – Chris Moylan
Light Operators – Daniel Gündner, Sebastian Huewig
Sound Technicians – Jan Wessolowski, Niko Karp, Mike Walter
Choreography & X-Crew Coordination – Terry Stewart

X-Crew Team:
Billie Vee, Gerogina Kotrostou, Eleanna Zoi, Danai Marques, Foteini Dritsakou, Anna Athanasiou, Abe Cohen, Alex Ennea Vangelis, Adonis, Konstandinos Katsoudas, Yannis Vasiliathis, Elena Evangelia

Accountant – Liane Hutterer
Traffic Coordinator – Gerrit Hotzel
Photography – Marcus Zumbansen

Acts:
Konstantinos Argiros
Eleni Foureira
Pavlina Voulgaraki
Good Job Nicky

Meute:
No/MAD Booking & Production – Dominik Lissl
Tour Manager – Martin Kultscher

DJs:
Echonomist
Kid Angelo

Argiros & Foureira team:
FOH Engineer – Ilias Lakkas
Monitoring Engineer – Alexandros Kyrlis
Lights – Menelaos Orfanos
Manager of Konstantinos Argiros – Pavlo Argiros
Manager of Eleni Foureira – Haris Papatzanis
Manager of Good Job Nicky – Giannis Theodoropoulos
Manager of Pavlina Voulgaraki – Dimitris Ganios

Chef – Dimitris Skarmoutsos
LED Wristbands – Pixmob
Drone Show Europe by Spectrum Production
Fountains at the Ellinikon Experience Park’s Water Maze by Fontana Fountains